Terms & Conditions

Legal Agreement

Terms and Conditions

Please read these Terms carefully before using our Services

Welcome to SA Infotechs!

These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

01
Portal Operations

1. Introduction

We operate the website www.sainfotechs.com and provide web design, development, hosting, and related digital services ("Services"). Please read these Terms carefully before using our Services.

02
Legal Capacity

2. Eligibility

By using our Services, you represent that you are at least 18 years old and have the legal authority to enter into a binding contract.

03
Scope of Work

3. Services

We offer the following specialized digital, IT, and software services:

Website Design and Development
Website Hosting
Maintenance and Support
SEO and Digital Marketing
E-commerce Solutions
Mobile Application Development
Database Management
Graphics Designing
Bulk SMS Services
Specific details will be outlined in a separate agreement or proposal.
04
Cooperation & Inputs

4. Client Responsibilities

  • Provide all necessary information, text, images, and materials required for the project in a timely manner.
  • Ensure that all content provided does not infringe on any third-party intellectual property rights.
  • Review and approve deliverables within the agreed-upon timeframes.
  • Provide timely feedback and communication during the project.
  • Maintain the confidentiality of account credentials, if applicable.
05
Proprietary Rights

5. Intellectual Property

5.1 Ownership Rights

Upon receipt of full payment, all custom design and code created specifically for the Client will become the Client's property, excluding any third-party tools, open-source software, or pre-existing code owned by the Company.

5.2 Transfer of Rights

No intellectual property rights will transfer to the Client until all outstanding invoices are paid in full.

5.3 Client Materials

The Client retains ownership of all materials provided to the Company. By providing materials, the Client grants the Company a non-exclusive license to use them for project completion and marketing/portfolio purposes.

06
Invoicing & Billing

6. Payment Terms

Stage 1

6.1 Deposit

60%

A non-refundable deposit of 60% of the total project cost is required before work begins.

Stage 2

6.2 Final Payment

40%

The remaining 40% is due upon project completion and before the final website or assets are transferred to the Client or launched.

6.3 Late Payments

Invoices not paid within 15 days of the due date may incur a late fee of 5% per month or the maximum rate permitted by law.

6.4 Payment Methods

Payments can be made via direct bank transfer, Google Pay, UPI, etc.

6.5 Taxes

All fees are exclusive of applicable taxes unless stated otherwise.

07
Policy & Terms

7. Cancellations and Refunds

7.1 Client Cancellation

The Client may cancel a project at any time in writing. In such cases:

  • The deposit is non-refundable.
  • The Client will be billed for any work completed beyond the deposit amount.

7.2 Company Cancellation

We reserve the right to cancel or suspend a project if the Client:

  • Breaches these Terms.
  • Fails to communicate for more than 15 consecutive days.
  • Fails to make payments as agreed.

7.3 Refund Policy

Refunds are evaluated on a case-by-case basis. No refunds will be issued once the final project has been approved and delivered.

08
Disclaimers

8. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that:

  • The website or services will be error-free or uninterrupted.
  • The website will rank at a specific position on search engines (unless specifically agreed in an SEO contract).
  • Third-party services (hosting, plugins, APIs) will operate without failure.
  • Security vulnerabilities or data breaches will never occur, though we follow industry best practices.
09
Risk Allocation

9. Limitation of Liability

To the maximum extent permitted by law, SA Infotechs, its directors, employees, or partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with our Services.

Our total liability for any claim arising from our Services will not exceed the amount paid by the Client for the specific project in question.

10
Contract Duration

10. Termination

Either party may terminate the agreement if the other party materially breaches any term and fails to cure the breach within 15 days of written notice.

Upon termination, the Client must pay for all work completed up to the date of termination.

11
Policy Updates

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page. Continued use of our website or services following any updates constitutes acceptance of the new Terms.

12
Legal Jurisdiction

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts in Navi Mumbai, Maharashtra, India.

1
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